Subscriptions
Find what you’re still paying for.
- It said
“$4.99 a month. Cancel anytime.”- The check found
- Billed yearly: $59.88, renewing in 9 days. It goes first on the list.
- You ask
- “Cancel the subscriptions I forgot about.”
- What you get
- Five subscriptions in the order to cancel them, $839.04 a year in all, with the steps for each one.
- Your decision
- Cancel only the ones you want gone. Each cancellation stays yours to make.
How the work connects
Read a year of card statements and the billing emails. Match each charge to its plan, its next renewal and how it cancels. A yearly plan is charged once, so it hides among the monthly ones.
Replay · no real actions
5 subscriptions, in the order to cancel them.
Thistledown Notes comes first: its welcome email says $4.99 a month, but it is a yearly plan that renews at $59.88 on March 19, in 9 days.
- Thistledown Notes
- $59.88 a year
- Ottermere Audio
- $14.95 a month
- Stridewell
- $12.99 a month
- Ironvale Fitness
- $34.00 a month
- Basalt Drive
- $2.99 a month
Details
Thistledown Notes comes first: its welcome email says $4.99 a month, but it is a yearly plan that renews at $59.88 on March 19, in 9 days. All five cost $839.04 a year. Every cancellation needs your login, your phone or your voice, so each one is yours to make. The team sets each one up; approve only the ones you want gone.
Thistledown Notes
- Next charge
- March 19
- If you cancel before then
- No new charge; ends March 18
- Who cancels, and how
- You, on its website
Ottermere Audio
- Next charge
- March 22
- If you cancel before then
- No new charge; ends March 21
- Who cancels, and how
- You, on its website
Stridewell
- Next charge
- March 27
- If you cancel before then
- No new charge; ends March 26
- Who cancels, and how
- You, in your phone's subscription settings
Ironvale Fitness
- Next charge
- April 1
- If you cancel before then
- April 1 is still charged; ends April 30
- Who cancels, and how
- You, on a call the Caller places
Basalt Drive
- Next charge
- April 4
- If you cancel before then
- No new charge; ends April 3
- Who cancels, and how
- You, on its website
3 of 4 checks met
- Met: every subscription has a price and a next charge date
- Met: every price and next charge date matches a card line or a billing email
- Open: a cancellation that cannot be made online has its end date in writingIronvale Fitness gave its end date on the 10:36 a.m. call: April 30, if you cancel before April 1. It puts that in an email only after you cancel.
- Met: the cancel order and the yearly cost add up
- Prices: 5 of 5 match. Four are monthly charges on the card: $34.00, $14.95, $12.99 and $2.99. Thistledown Notes is one card line a year: THISTLEDOWN*PRO, $59.88, last charged on March 19 a year ago.
- Thistledown's welcome email says "Pro for $4.99 a month. Cancel anytime." Its small print says billed yearly. Cancel before March 19, or it charges $59.88 that day for another year.
- Yearly cost: the four monthly plans come to $64.93 a month, $779.16 a year. With Thistledown Notes, $839.04.
- Ironvale Fitness does not cancel online. It cancels by phone or at the front desk, only when you ask yourself, and wants 30 days' notice. Cancel before April 1 and the $34.00 charged that day is the last payment; the membership ends April 30.
- Left out: 3 recurring charges that are bills (phone, power, insurance).
- Read: one card and one inbox. A subscription paid another way would not show here.
- The team cannot see which of these you still use, and cannot log in or speak for you. So each one has its own OK: approve only the ones you want gone.
- 3 of 4 checks met. Ironvale's end date is in writing only after you cancel.
Open: a cancellation that cannot be made online has its end date in writing
Proof
Welcome email and card line: Thistledown Notes
- Email received
- March 19, last year
- Headline
- "Pro for $4.99 a month. Cancel anytime."
- Small print
- "Billed yearly. $59.88 charged today. Renews each year on March 19 unless canceled."
- Card line
- THISTLEDOWN*PRO, $59.88, March 19 last year
- Next charge
- $59.88 on March 19, 9 days from today
Next charge, end date and how to cancel
- Thistledown Notes
- $59.88 a year. Renews March 19; canceled before then, it ends March 18. Help page: on its website, under Account, Plan, Cancel plan.
- Ottermere Audio
- $14.95 a month. Next charge March 22; canceled before then, it ends March 21. Help page: on its website, under Account, Membership, Cancel.
- Stridewell
- $12.99 a month, billed through the phone's app store: the card line is the app store's, and its receipt email names Stridewell. Next charge March 27; canceled before then, it ends March 26. Help page: in the phone's subscription settings.
- Ironvale Fitness
- $34.00 a month, charged on the 1st. Next charge April 1. Help page: no online cancellation; call or visit the club.
- Basalt Drive
- $2.99 a month. Next charge April 4; canceled before then, it ends April 3. Help page: on its website, under Settings, Storage plan, Cancel.
Call with Ironvale Fitness, (614) 555-0143
10:36 a.m. · 5:20
- Caller
- Hi, this is Yatir, an AI assistant calling for Priya. Is it OK if I record this call?
- Front desk
- Uh, sure. Ironvale Fitness. What do you need?
- Caller
- Priya is a member and is thinking about canceling. Your website has no way to do that. How does a member cancel?
- Front desk
- That goes through memberships. Hold on, I'll transfer you.
- Memberships
- Memberships. If this is about an account, I can only talk to the member.
- Caller
- Understood. I'm not asking about her account, only how canceling works. I'm an AI assistant calling for a member.
- Memberships
- By phone with us, or in person at the front desk. Not online. It has to be the member herself, and we check the last four digits of the card on file.
- Caller
- Is there a fee, or a notice period?
- Memberships
- No fee. We need 30 days' notice, so the next monthly payment after she cancels still goes through, and the membership ends when that month is up.
- Caller
- Her card is charged on the 1st of each month. If she cancels this week, when would it end?
- Memberships
- Then the April 1 payment is the last one and the membership ends April 30. If she waits until April 1 or later, add a month.
- Caller
- Does she get that date in writing?
- Memberships
- We email a confirmation with the end date once she has canceled. Not before.
- Caller
- Can I place the call and bring her onto the line to cancel?
- Memberships
- Yes, as long as she's the one who tells us and gives the card digits.
- Caller
- Thank you. Priya decides.